Client Support

Find the people and resources you need for success

Support

Talk with a PULSE® representative

Can’t find the correct Helpdesk or Hotline? Send us a note.

PULSE Issuer Support

877-247-8573

pulseaccountmanagement@discover.com

 

Discover® Debit Issuer Support

877-433-3248

 

DebitProtect® Helpdesk

866-892-3517

debitprotect@pulsenetwork.com

 

Disputes Helpdesk

866-245-0500

disputes@pulsenetwork.com

Processor Support

800-420-2122

processorportal@pulsenetwork.com

 

Disputes Helpdesk

866-245-0500

disputes@pulsenetwork.com

Merchant Acquirer Support

800-420-2122

merchantacquirersales@pulsenetwork.com

Access

Log in or register for our services

Trying to access something else? Send us a note.

PULSE Debit Dashboard®

 

Monitor the performance of your debit program.

 

Log In / Register >

ATM List Manager

 

Log In / Register >

Marketing Hub

 

Complimentary marketing materials to optimize your debit program.

 

Log In / Register >

PULSE Exchange

 

Log In / Register >

Acceptance Mark

Download PULSE acceptance Mark image files

PULSE Network is the owner of the PULSE acceptance Mark. Protection of the Mark is vital to all network participants, as the Mark signifies acceptance to cardholders.

 

For complete details on using the PULSE name and acceptance Mark on visual applications such as debit cards, signage, print, digital media, and other materials, follow our PULSE Graphic Standards Manual.

 

Have other questions about acceptance Mark usage? Send us a note.

Primary Acceptance Mark (North America/Caribbean)

Positive /

Two-color

NA / Caribbean Positive / Color

Reverse /

Two-color

NA / Caribbean Reverse / Color

Positive /

One-color (black)

NA / Caribbean Positive / B&W

Reverse /

One-color (white)

NA / Caribbean Reverse / B&W

International Use

Positive /

One-color (black)

International Positive / International Use

Reverse /

One-color (white)

International Reverse / International Use

Decals & Signage (North America/Caribbean)

Positive /

Two-color (rounded border)

NA / Caribbean Positive / Controlled Background

Reverse /

Two-color (rounded border)

NA / Caribbean Reverse / Controlled Background

Alternative Acceptance Mark for Card Use (North America/Caribbean)

Positive /

One-color (black)

NA / Caribbean Positive / Controlled Background

Reverse /

One-color (white)

NA / Caribbean Reverse / Controlled Background

Connect With Us

 

We’re here to help

 

Send us a note by filling in the form below or give us a call to speak with an expert today.

Thank you for requesting a call.

A PULSE representative will contact you within two business days.

Request a call back

*Required field

Give us a call

We’re available 8am – 5pm CT, Monday through Friday.

Contact our office

PULSE Corporate Office

1301 McKinney Street
Suite 600
Houston, Texas 77010